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Streamline your payment collection process with Automated Calling Services

Make it convenient for your patients to pay their bills and easier for staff to remind patients about balances by using Automated Calling Services.
An inbound line, available 24/7, lets patients check their balance or pay a bill at any time it’s convenient for them, without needing to contact your staff. Our outbound service reminds patients of outstanding balances or when it’s time to make a payment. And both services allow patients to pay in full or set up a payment plan to help keep your billing processes running smoothly.
Customers using Automated Calling Services have seen great results:*

Outbound calls:
  • Almost $12 million in payments collected as a result of reminder calls
  • An average of 198 hours saved per customer, per year
  • An average of $9.50 collected for every dollar spent on the service
Inbound calls:
  • $17.6 million in payments collected from patients calling in
  • An average of 153 hours saved per customer, per year
  • An average of $29 collected for every dollar spent on the service
Find out how Automated Calling Services can help streamline payment collections and let your staff focus on your patients.
Optimizing patient payment in infusion services
*Data collected from July 2023 to June 2024
*Results may vary

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Elevate the health of your patients and your business

Contact our experts to schedule a consultation or to learn more.