Brightree - A Single Platform for Patient Interaction and Revenue Management

Brightree Release 27 integrates leading IVR technology with the #1 billing and business management platform to enable intelligent, automated patient calling campaigns. Increase efficiency in therapy follow-up as well as profitability of resupply orders from your patients with chronic conditions.

Brightree Interactive Voice Features

• Automated Patient Interaction - Efficiently connect with patients, control staff costs and focus clinical staff on patients who require a personal response.
• A Single, SaaS-Based Platform - Consolidate mission-critical systems to cost-effectively leverage real-time data across patient interaction and revenue management.
• Precise Campaign Configuration, powered by Intelligent™ - Create the most profitable, accurate campaigns based on patient eligibility, previous responses, payer guidelines and more.
• Auto-Generated Sales Orders - Automatically generate sales orders based on patient responses to the call campaign.
• Smart Workflows Defined by Tasks and Alerts - Improve therapy follow up and keep claims moving forward with tasks and alerts that prompt the right activity from your staff.
• Advanced Reporting - Brightree's reports provide key business insight into your most profitable campaigns, patients and payers and will help you drive exceptional service and follow up.
• Supplier Flexibility - Order from any supplier to best meet your patient and business needs.

More Enhancements in Release 27

• VGM fulfillment solution - Reduce inventory and distribution costs by drop-shipping supplies directly from VGM, including supplies auto-ordered via Brightree Interactive Voice.
• Enhanced credit card processing - Process secure point-to-point credit card payments in core Brightree.
• And many more enhancements based on provider requests!